Please try the following:

1. If you are a member, you can try logging out and logging back in.

2. Close your browser window, wait a few seconds and open a new session.

3. Try accessing our website using a different browser (e.g. if you use Google Chrome, try using Mozilla Firefox or Internet Explorer). Also make sure you are using the latest version of the browser, as our website might not display properly on outdated versions of browsers.

4. Shut down your device and restart it. Sometimes this can clear out old information that is slowing down your device.

5. Try using a different device to rule out whether the problem is device-related. For example, if you cannot access our website on your computer, try it on your mobile phone or tablet.

6. Try clearing the caches or cookies in your browser. This process will vary from browser to browser. First try clearing the browser’s cache and then the browser’s cookies to see if either step fixes the issue.

7. Ensure that JavaScript is running on your browser. You will need this to view some features on our site. Most devices should have it installed already, but if you suspect that you might not have it enabled, then a Google search of your browser name and the words “javascript enable” should give you the instructions you need for your device. Please email us here if you’re still unsure.

Want to learn more about Buddhism?

Find exclusive videos and content by becoming a member.